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Remote Customer Support
Cloud-based remote customer support for Chinese-speaking clients only, connecting them with our Australian local team, handling inquiries and coordinating service arrangements online.
Base Price
20
Service Details
We provide remote online customer support based on our China cloud support system.
We receive your enquiries, communicate requirements and coordinate with our local Australian team to arrange your services.
Service Features
- Cloud-based remote customer support
- Online enquiry reception & communication
- Link global clients with Australian local team
- Real-time remote service coordination
- Long-term follow-up for your requests
Service Process
- 1 Receive your online service enquiry
- 2 Clarify your needs and service scope
- 3 Coordinate with Australia local team
- 4 Update you on service arrangement
- 5 Continuous follow-up during service